Sales Terms and Conditions - DuDecor
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Sales Terms and Conditions

1) Terms and Conditions

The customer is invited to print or save in the manner you prefer the Terms of Service. In case of changes in the Terms, DuDecor will apply General Terms published on the Site at the time of order.

2) Offer to public

The products and their prices presented on the website are only a guide for internal use by DuDecor srl (hereinafter only DuDecor) offers to its customers.

3) Prices

All prices are related to the project to which they are linked and shipping costs are indicated at the time of order.

4) Order

The ordering process is completed once Payment has been made.
The contract is concluded when the order is received by DuDecor. In this case DuDecor shall acknowledge receipt of the order by sending an e-mail order confirmation to the email address supplied by the customer. This confirmation summarizes the selected items, the prices (including delivery charges) and the address for delivery. The Customer undertakes to verify the correctness of the data and to communicate immediately and corrections to DuDecor. Increased costs caused by errors in the data not promptly reported, will be charged to the customer. You may experience occasional unavailability of products. In this case, when the products are not selected by the customer, in whole or in part, available DuDecor shall promptly notify the customer.

5) Methods of payment


  • by Cash post (with a small charge indicated at the time of payment, please read carefully the time of payment). ● through PayPal by sending payment to the address This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • through your Paypal account or pay directly with your credit card safely. The order will be processed upon receipt of payment.


6) Methods and costs of delivery

DuDecor make deliveries throughout Europe and the United States. The shipping prices are shown on the website and are further specified in the confirmation email. Delivery within Italy will be between 5/7 (five / seven) working days after the date of dispatch. No responsibility can be attributed to DuDecor in case of delay in delivery. Upon delivery of the products, the customer is required to check that the packaging is not damaged, or wet or otherwise altered. In cases showing obvious damage to the packaging and / or product, the customer can refuse delivery of the products, which will be returned at no cost to DuDecor but will be charged to the customer. Once signed the delivery document, the Customer may not oppose objection on the external characteristic of the delivered products. Any problems concerning the physical, correspondence or completeness of the products received must be reported promptly to DuDecor to activate the warranty.

7) Right of withdrawal

The consumer has the rights referred to 'art.64 of d.lgs.206/2005 (cd Consumer Code) in accordance with that legislation and therefore has the right to withdraw from the purchase contract for any reason, without explanation and without penalty, in the manner set out below. The right of withdrawal is exercised by sending a notice by registered A / R, within 14 (fourteen) days from the date of receipt, addressed to : DuDecor E-commerce Office Via Torricelli 09047 Selargius(CA) Italy The communication can be anticipated - within the same period - by telegram, e-mail (at This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) to provided it is confirmed by registered A / R within the next 48 hours. The notice of withdrawal must specify the intention to withdraw from the purchase and the product or products for which it intends to exercise the right of withdrawal, attaching a copy of the invoice. In the event that such termination is exercised by means of written communication, the product returns must be made within 14 (fourteen) calendar days from the date of receipt of the same, delivering products at the Office or by sending the product to the following address : DuDecor E-commerce Office Via Torricelli snc 09047 Selargius (CA) Italy The right of withdrawal is subject to the following conditions : · The law applies to individual products bought in their entirety ; · the product purchased must be returned intact and in original packaging, complete in all its parts (including packaging and ancillary documents); · The shipping costs for returning the item are borne by the customer; · the shipment is under the full responsibility of the customer. If the right of withdrawal has been properly exercised, DuDecor will refund the customer the full amount paid within 14 (fourteen) days of receipt of the notification of withdrawal. The amount will be refunded after deduction of expenses for the delivery of products.

8) Guarantees

The products supplied by DuDecor enjoy the guarantees provided by the Civil Code Articles. 1490 et seq. If the buyer qualifies as a consumer under the Decree. 206/2005, are subject to the rules laid down in this decree. In particular, the consumer has the legal guarantee of 24 months (section 132 co. 1) and the rights covered by. 130 of the Consumer Code.

9) Responsibility

DuDecor assumes no responsibility for problems caused, including delays in product delivery due circumstances out with their control such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that could prevent, in all or in part, the execution of the sales agreement on time. DuDecor shall not be liable to any party for any damages, losses and costs incurred as a result of non-performance of the sales agreement for the reasons mentioned above, or for any damages, losses and costs incurred as a result of the use or inability to use the products purchased from DuDecor, since the customer shall only be entitled to any refund of the price paid, excluding any shipping costs.

10) Privacy policy

Customer data is processed by DuDecor in accordance with the provisions of the legislation on protection of personal data (Informativa sulla Privacy)

11) Communications

All communications should be addressed to DuDecor, to the above addresses.

12) Jurisdiction

Any disputes will be resolved before the competent judicial authority in accordance with applicable law.